Business Aviation Leadership: From the Traits to the Trenches is a ground-breaking examination of business aviation leadership from an established leader and researcher in the industry. Using his 2019 research on the impact of leadership traits on personnel retention as an outline, Dr. Chris Broyhill illustrates those traits through the stories of over 50 industry leaders, including Sheryl Barden, the President and CEO of Aviation Personnel International.
In Chapter 13, Barden talks to Broyhill about using “grace and humility” as ways to engage employees and bring them closer together. Her first line of defense is to take care of her employees. “If you treat people well and if they have a passion for what they do, they’ll stay engaged,” she said.