List the type(s) of aircraft you operate and the model year(s)?
How long have you owned or leased each aircraft?
Are there any fleet renewal plans in the next five years?
On average, how many hours does each aircraft fly per year?
What is the average number of days on the road annually for each aircraft (not including maintenance)?
Do you own or lease an exclusive hangar or do you share bulk storage with other aircraft?
Are offices available at the hangar or airport for your aviation team?
Is your flight department a member of the National Business Aviation Association-NBAA?
Is there a published Operations Manual?
Is your flight department IS-BAO certified?
Is there a Safety Management System (SMS) in place?
Does your flight department have an Emergency Response Plan (ERP) in place?
Where do the pilots receive initial and recurrent training?
Do they train as a crew or individuals?
Does your team participate in additional training such as international/survival/water training? If so, where do they receive this training?
How much of your flying is domestic vs. international?
Do you use an international handler when traveling abroad?
If so, who is your preferred vendor?
For international flying, do you augment crew or swap crews?
When traveling internationally on commercial aircraft, do crews fly in business or economy class?
Do any pets frequently fly on the aircraft?
What are your most frequent destinations?
How much personal travel is conducted on the aircraft?
Do you have fractional shares or utilize charter for supplemental lift?
Do you use flight attendants when you fly?
If not, have your regular passengers participated in hands on aircraft emergency training?
Do you have a dedicated maintenance staff?
How often are supplemental crew members used and what is your preferred source?
What is your current staffing level for pilots (number of pilots per aircraft)?
What is your ideal staffing level for pilots?
What is the current operating budget for the aviation department?
On average, how many hours does each aircraft fly monthly/yearly?
On average, how many hours does each pilot fly monthly/yearly?
On average, how many RONs do the pilots have on a monthly/yearly basis?
Are employees considered “on call 24/7” or is there a scheduled or “hard day” off policy?
Do you experience “pop up” trips? If so, how are they handled?
What tools are employees provided with to keep them connected (i.e. iPad, phone, computer)?
How are travel expenses covered? Per diem or straight reimbursement? If per diem, what is your standard amount per day?
Do you allow for cash advances for tips/cash payments, or are they reimbursed?
What do your flight crews wear when they fly?
What is the office/hangar dress code?
What is your alcohol policy?
