Michaela Heacox

Business Manager

Give Michaela Heacox a big idea, a complicated problem or a new system to roll out, and she’ll figure out how to get it across the finish line.

Working closely with API’s CEO and President, she oversees our financial operations, HR administration, technology and business systems. She’s also a linchpin for our entire API team.

As API’s Business Manager, she wears many hats and prefers it that way.

Michaela has led software implementations from start to finish and reworked long-standing processes as our needs have changed. Her projects often require both big-picture thinking and a command of the details.

Her creative side comes through in API’s executive and thought leadership presentations. She helps turn our ideas and expertise into presentations that are smart, visual and engaging.

After nearly a decade with API, Michaela knows our business inside and out. She’s seen it evolve and has had a hand in improving how we work along the way.

She also manages our Administrative Assistant, sharing that institutional knowledge and helping develop the next layer of support for our team.

Before API, Michaela worked in hotel management in Spokane, Washington. She also supported business owners through a virtual business solutions company.

She’s involved with the National Business Aviation Association and Women in Corporate Aviation and participates in NBAA’s YoPro community.

Michaela earned an Associate in Applied Science in Accounting Assistant from Spokane Community College and holds an Accounting Clerk certificate.