Client Services Manager
Jenny Showalter brings more than two decades of aviation experience to API, a time during which she has achieved wide industry recognition for her exceptional customer service expertise.
Formerly API’s Candidate Services Manager, Jenny Showalter now focuses on client service delivery as our Client Services Manager. She assists Jennifer Pickerel and Sheryl Barden with project management—everything from the intake of a new search project, to candidate identification and selection, to the offer and placement of a hired candidate within a Part 91 or 135 flight department.
Prior to joining API, Jenny served as the Executive Director for the Florida Aviation Business Association (FABA), and was also a member of its board of directors. For 18 years previously, Jenny served as Customer Service Manager / Director of First Impressions for Showalter Flying Service, her family’s third-generation fixed-base operation. Responsible for many business areas, including service, sales and marketing, she assisted with the various needs and requests of flight departments, flight crews and passengers visiting the Orlando area.
Jenny is a member of FABA and its board, as well as a member of the National Business Aviation Association, where she serves on NBAA’s Local and Regional Groups Committee. She is a former decade-long member of the NBAA Schedulers & Dispatchers Committee, and was the committee’s Chairwoman from 2007-2008. Jenny is a graduate of Rollins College in Winter Park, Florida, where she attained a Bachelor of Arts degree in History and Spanish.