Manager, Candidate Services
Jenny Showalter brings more than two decades of aviation experience to API, a time during which she has achieved wide industry recognition for her exceptional customer service expertise.
As API’s Manager, Candidate Services, Jenny is the key team member responsible for the API Registered ProfessionalTM program, thus ensuring that the company has a strong, diverse and current pool of candidates to serve its clients. She also assists with expanding API’s valued relationships with business aviation professionals in five key functional areas: administration, maintenance, flight operations, in-flight services, scheduling and dispatch.
Prior to joining API, Jenny served as the Executive Director for the Florida Aviation Business Association (FABA), and was also a member of its board of directors. For 18 years previously, Jenny served as Customer Service Manager / Director of First Impressions for Showalter Flying Service, her family’s third-generation fixed-base operation. Responsible for many business areas, including service, sales and marketing, she assisted with the various needs and requests of flight departments, flight crews and passengers visiting the Orlando area.
Jenny is a member of FABA and its board, as well as a member of the National Business Aviation Association, where she serves on NBAA’s Local and Regional Groups Committee. She is a former decade-long member of the NBAA Schedulers & Dispatchers Committee, and was the committee’s Chairwoman from 2007-2008. Jenny is a graduate of Rollins College in Winter Park, Florida, where she attained a Bachelor of Arts degree in History and Spanish.